Referral Program Terms of Service

1. Eligibility and Authority

You must be at least 21 years old and legally able to form a binding contract where you live. You represent that every piece of information you give us is true and that you have full authority to agree to and carry out these terms. You may not join if Orvanta Labs has previously closed your partner account, unless we reinstate you in writing.

2. Your Relationship With Orvanta Labs

You take part as an independent referrer. You are not an employee, agent, contractor, partner, joint venturer, or franchisee of Orvanta Labs, and you have no authority to bind the company, take payment for it, negotiate for it, or speak on its behalf. You may not register domains, handles, email addresses, or any other identifier that could be confused with Orvanta Labs’s own properties.

3. License to Use Our Brand

Subject to these terms, Orvanta Labs grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to share your referral link and to mention our product names accurately and without disparagement. You may not alter our logos or trade dress, build derivative branding, or use any company asset in a way that suggests sponsorship or official endorsement. This license ends automatically if your account is suspended or closed, or at any time at our discretion on notice.

4. Content Rules

You are solely and personally responsible for the truth, legality, and consequences of every statement, post, video, message, livestream, ad, or other communication you publish about Orvanta Labs. We do not control, edit, or pre-approve your content and are not its publisher, sponsor, or endorser. You will not:

•Describe Orvanta Labs products as safe or intended for human or animal consumption, ingestion, injection, self-administration, dietary, cosmetic, veterinary, or any medical use;

•Provide dosing, administration, or usage instructions of any kind;

•Claim or imply that any product treats, cures, prevents, diagnoses, or affects any disease, condition, symptom, or biological function;

•Make health, performance, hormonal, longevity, recovery, weight, fitness, or appearance claims;

•Misstate the discount, fabricate percentages or limited-time offers, or otherwise mislead customers about pricing or savings;

•Make false, deceptive, exaggerated, or unsupported claims about Orvanta Labs, its products, or its business;

•Use our marks in paid search, domains, or any way that confuses consumers about the source of the offer;

•Promote Orvanta Labs where such promotion is prohibited or on channels aimed primarily at minors;

•Engage in brand bidding, cookie stuffing, self-referrals, fake clicks, or anything designed to inflate or manipulate commissions.

5. Required Disclosures

In every piece of content that includes your referral code or link, or that references Orvanta Labs products, you must clearly and conspicuously disclose your paid connection to Orvanta Labs. Acceptable disclosures include "#ad," "#affiliate," or plain statements such as "I earn a commission from this link." Disclosures may not be hidden, buried in fine print, or reduced to ambiguous shorthand. You are responsible for following the FTC Endorsement Guides and any equivalent rules wherever your audience is located.

6. Lawful Conduct and Anti-Fraud

You will comply with all applicable federal, state, local, and international laws, including anti-spam laws (CAN-SPAM, CASL, GDPR, ePrivacy), consumer-protection and advertising rules, export controls, sanctions laws, and intellectual-property rights. You will not engage in spam, bulk unsolicited messaging, scraping, account takeover, fraudulent or inflated clicks, cookie stuffing, self-referrals, identity misuse, AI-generated impersonation, or deepfakes purporting to depict Orvanta Labs personnel or products, or any other practice meant to deceive or manipulate program metrics.

7. Commissions, Payouts, and Withholding

Commission rates and the payout schedule are those posted on the Referral Program page and may be updated at any time at our discretion. Earned commissions are subject to chargebacks, returns, refunds, and fraud review. Orvanta Labs may withhold, delay, offset, claw back, forfeit, or decline to pay any earned-but-unpaid commission, in whole or in part, at its discretion — including where we reasonably believe you have breached these terms, manipulated the program, or engaged in fraud, or where withholding is needed to comply with law, taxes, or a court or third-party demand. Withheld commissions may be permanently forfeited. You waive any right to demand payment on a fixed schedule and agree our payment obligations depend on your ongoing compliance.

Tax responsibility. You are solely responsible for all taxes, duties, and similar charges arising from any amount we pay you. Orvanta Labs has no duty to advise you on taxes, to gross up or reimburse you, or to file or pay taxes for you, except to issue an IRS Form 1099 or equivalent where required. You will keep your tax forms (W-9, W-8BEN, or equivalent) accurate and current.

Identity, sanctions, and AML verification are required by law. Before any payout is released, our third-party payment partner is required by U.S. and applicable foreign law to verify your identity (KYC), screen you against sanctions and watch lists (including OFAC), perform anti-money-laundering review, and collect a valid tax form. If you fail any part of that processing for any reason, Orvanta Labs is legally barred from paying you, and your unpaid commissions are held until the issue is resolved or, if it is not resolved within a reasonable time we determine, may be forfeited. Orvanta Labs has no liability for any delay, denial, or forfeiture arising from this processing, which cannot be waived or worked around.

8. Strike System

Orvanta Labs may issue strikes for violations of these terms. Each strike has a reason, a severity (warning, strike, or final), and a status (active, appealed, or resolved). As a general guideline:

•Notice. We will use reasonable efforts to notify you by email of any strike, with the reason and how to appeal.

•Warning vs. strike vs. final. A "warning" for a minor, first-time, fixable issue does not count toward suspension. A "strike" counts. A "final" severity triggers immediate suspension regardless of count and is reserved for serious matters such as fraud, repeated medical claims, or willful misconduct.

•Expiry. A counting strike older than 365 days stops counting toward suspension, though the record is kept for audit.

•Appeals. You may appeal a strike within 30 days by emailing support@orvantalabs.com with the strike details and your response. An appealed strike pauses counting while under review.

•Threshold. Three counting strikes suspend your account.

These are non-binding guidelines. You agree that Orvanta Labs keeps full discretion under Section 9 to issue, modify, skip, or escalate strikes, to depart from these defaults, and to suspend or terminate your account immediately without notice or an opportunity to cure. Nothing here creates a contractual right to a specific process.

9. Discretionary Enforcement; At-Will Termination

You expressly agree that Orvanta Labs may, at its sole discretion, at any time, with or without cause, and with or without notice:

•End this agreement and your participation for any reason or none;

•Suspend, restrict, modify, or close your partner account;

•Deactivate your referral code, revoke your brand license, and require removal of content referencing Orvanta Labs;

•Withhold, delay, offset, claw back, or forfeit any earned-but-unpaid commissions, in whole or in part, with or without explanation;

•Choose the type, severity, sequence, and timing of any enforcement action;

•Interpret and apply these terms as it determines appropriate;

•Decline to enter or renew a program relationship with anyone.

You waive any claim that Orvanta Labs must follow a particular process, sequence, standard of proof, or notice period before exercising these rights, except where the law does not permit that waiver. No prior leniency is a waiver of these rights. Termination by Orvanta Labs creates no liability or damages, and you release Orvanta Labs from any such claim.

10. Audit and Cooperation

Orvanta Labs may, at any time and at its discretion, review, audit, monitor, archive, or investigate your content, communications, click sources, referred orders, payment behavior, identity, and tax information for compliance with these terms or the law. You agree to cooperate in good faith, including by providing records, taking down content within 24 hours of a request, and responding to written inquiries. Failure to cooperate is itself a material breach and grounds for immediate suspension or termination.

11. Confidentiality

Non-public information you learn about the program — including commission structures, payout volumes, conversion data, roadmaps, business plans, internal communications, the version history of these terms, and any beta features — is confidential. You will not disclose it to anyone or use it for any purpose other than performing under these terms, during and after your participation. This obligation survives termination indefinitely.

12. Indemnification

You agree to defend, indemnify, and hold harmless Orvanta Labs and its affiliates, owners, officers, employees, agents, and contractors from and against all third-party claims, regulatory actions, damages, losses, liabilities, fines, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your content; (b) your acts or omissions; (c) your breach of these terms or any representation or warranty in them; (d) your violation of any law or third-party right; or (e) your dealings with any referred customer. Orvanta Labs may assume the defense of any matter, in which case you will cooperate at your expense and will not settle without our prior written consent.

13. Disclaimers; Limitation of Liability

The program is provided "as is" and "as available." Orvanta Labs disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, accuracy, uptime, and any warranty that the program will be uninterrupted, error-free, or profitable.

To the fullest extent the law allows, Orvanta Labs will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, opportunities, or goodwill, under any theory, even if advised of the possibility. Orvanta Labs’s total liability relating to these terms is limited to the greater of the commissions actually paid to you in the six months before the claim or one hundred U.S. dollars ($100).

14. Arbitration; Class-Action Waiver

PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR RIGHTS. Except for a dispute about intellectual property or one seeking injunctive relief, any dispute, claim, or controversy arising out of or relating to these terms or the program will be resolved exclusively by final, binding, individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, held in Greenville County, South Carolina or by video conference. Judgment on the award may be entered in any court of competent jurisdiction.

You waive any right to take part in a class action, class-wide arbitration, private attorney general action, or other representative proceeding. The arbitrator may not consolidate claims or preside over any class proceeding. If this class-action waiver is found unenforceable, this Section 14 is void in its entirety and the dispute will be litigated in the state or federal courts located in Pickens County, South Carolina, to whose jurisdiction you irrevocably consent.

You may opt out of arbitration within 30 days of first accepting these terms by emailing support@orvantalabs.com with your full name and account email.

15. Governing Law

These terms are governed by the laws of the State of South Carolina, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

16. Changes; Electronic Acceptance

Orvanta Labs may change these terms at any time. Changes take effect when an updated version is posted with a new effective date. Material changes will be flagged in your account and may require a fresh acknowledgment before payouts continue. Your continued participation after the effective date of an update is binding acceptance of it, whether or not you have separately re-acknowledged it. Not acknowledging a required revision does not create a claim against Orvanta Labs; it only pauses your participation and payouts until you act.

You consent to electronic records and signatures under the U.S. E-SIGN Act, UETA, and any equivalent law, and you agree that clicking to accept through your account is a legally binding signature equal to a handwritten one.

17. Notices

We may deliver notices to you by email to your address of record, by posting in your account, or by any other reasonable means, and such notice is treated as received within 24 hours. Notices to Orvanta Labs must be sent to support@orvantalabs.com.

18. General

•Survival. Sections 2, 4, 6, 7, and 9–18 survive termination or expiration.

•Severability. If any provision is held invalid, the rest remains in effect.

•Waiver. No delay in exercising a right is a waiver of it.

•Assignment. Orvanta Labs may assign these terms to any affiliate or successor; you may not assign without our written consent, and any prohibited assignment is void.

•Force majeure. Orvanta Labs is not liable for delays or failures caused by events beyond its reasonable control.

•No third-party beneficiaries. These terms grant rights only to the parties.

•Headings. Section headings are for convenience only.

•Entire agreement. These terms, together with your on-file acknowledgments and any linked policies, are the entire agreement about the program and supersede all prior understandings.

19. Contact

Questions about these terms or the program: support@orvantalabs.com.