Privacy Policy

1. Information We Collect

When you create an account or place an order, we collect information necessary to process and fulfill your request — including your name, email address, shipping address, and payment information. Payment data is processed securely through our payment provider and is never stored on our servers.

We also collect standard usage data such as browser type, pages visited, and referring URLs through analytics tools. This data is aggregated and anonymized.

2. How We Use Your Information

We use the information we collect to: process and fulfill your orders; communicate order status and shipping updates; respond to support inquiries; send research catalog updates and product announcements (only if you have opted in); and improve our website and product offerings.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Cookies

Our website uses cookies to maintain session state, remember cart contents, and analyze traffic patterns. You may disable cookies in your browser settings, however doing so may affect certain site functionality such as cart persistence.

We do not use third-party advertising cookies or tracking pixels.

4. Data Sharing

We share your information only with service providers necessary to operate our business — including our payment processor, shipping carriers, and email platform. These providers are contractually required to handle your data securely and may not use it for any purpose other than the service they provide to us.

We may disclose information if required to do so by law or in response to a valid legal request.

5. Data Security

All data transmitted to and from our website is encrypted via SSL/TLS. We follow industry-standard practices to protect your information from unauthorized access, alteration, or disclosure. While no system is completely immune to risk, we take reasonable and appropriate measures to safeguard your data.

6. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at support@orvantalabs.com. We will respond to verified requests within 30 days. If you are located in a jurisdiction with additional privacy rights (such as CCPA or GDPR), those rights apply and we will honor them.

7. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of our website following any changes constitutes your acceptance of the updated policy.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, you can reach us at:

Orvanta Labs 116 Fern Cir, Clemson, SC 29631, United States support@orvantalabs.com